We manufacture all of our products according to the highest standards. In addition to our stringent quality controls, we always allow our fabrics to be tested by an independent institute for tear-resistance, water pressure resistance, non-fade and weather-proof features. Please observe the following simple tips, so that you can enjoy your dwt awning or sunroof for years to co
Please pack your awning away in a dry, clean state. Residual moisture can lead to mould stains and mildew. If you are forced to pack your awning away when wet, hang it out to dry within 12 hours.
Most dirt is superficial and can be easily removed with clear water and a cloth or brush. If the fabric is heavily soiled, simply add a little mild detergent to the water. Never use aggressive chemicals or a high-pressure cleaner.
» PVC-coated roofs, side walls and mud flaps
These are best cleaned with clear water and a cloth or soft brush. In case of heavier soiling, add a grease-soluble washing-up liquid to the water. Please carefully remove any residues of washing-up liquid from the fabric.
» Acrylic fabric for awnings and sun blinds
Acrylic awning fabrics can be cleaned with a neutral-coloured rubber or brush. For heavier soiling, add a pH-neutral washing-up liquid (e.g. curd soap) to lukewarm water. The soap suds must be carefully washed out to maintain the material properties. Due to the fact that the material is impregnated, the protection should be touched up with a standard impregnation agent after cleaning.
Especially for sun blinds:
It is not always possible to roll the blind away when dry. If the cloth is rolled up when wet, this can lead to "honeycomb" shapes forming in the fabric which can be seen in unfavourable light but do not affect the quality, lifespan or function.
» Window films
These can be cared for with clear water and a soft cloth. Never use cleaning agents with alcohol or solvents - these make the film hard and brittle.
Additional info: please avoid attaching the popular window colour pictures to your awning - the materials used in the colours can damage the film.
» trailex and single-sided acrylic-coated fabric
Light dirt can be removed with clear water and a cloth or brush. For heavier soiling, add a pH-neutral washing-up liquid (e.g. curd soap) to lukewarm water. The soap suds must be carefully washed out to maintain the material properties. The water and rain-proof properties are not impaired if the fabric is cleaned correctly.
Especially for sun blinds:
The coated cloth must be fully dried after 24 hours if it has been rolled in when wet. This can lead to wrinkles and watermarks which cannot be avoided.
These fabrics can be cleaned with a neutral-coloured rubber or brush. To remove heavier soiling, add a pH-neutral washing-up liquid (e.g. curd soap) to lukewarm water. Make sure that this mixture is carefully washed out to maintain the material properties. Touch up the protection with a standard impregnation agent after cleaning.
Additional info: do not touch moist cotton from the inside, otherwise the impregnation protection is lost in this area!
These remain smooth if they are treated with standard zip spray at intervals.
Weave irregularities (such as knots and thicker areas) are created due to production tolerances and are no reason for worry; they do not impair the quality of your awning in any way.
The formation of condensation inside the awning is caused by fluctuations between the outside and inside temperature. Due to this temperature difference, the moisture rises from the warmer ground and settles on the inside of the colder roof. The formation of condensation can be significantly reduced with an airtight awning floor and good ventilation.
Zips are wearable parts which are permanently subject to stress. For more durability, they should be carefully and slowly opened and closed (without force). It is recommended that the zip ends are crossed over to avoid excessive stretching. Regular treatment with a zip spray keeps them smooth and stops them "sticking". In the sense of consumer information, we would like to provide some details you may not be aware of as a "beginner":
In order to maintain absolute tightness, the roof fabrics are coated several times. During this coating process, some colour pigments can move creating tiny visible points of light. However, the roof is completely tight: including in these areas.
When processing uncoated materials such as leacrylic, wrinkles can be created which look dark; particularly on light colours. Light stripes (so-called "stress whitening") cannot be avoided with these materials.
Bracing accessories, hooks and loops as well as storm flaps are also expendable parts. Their durability depends on the stresses they are subject to.